Computer Support For Small Business
If you’re based in Johannesburg, we can offer you on-site computer support.
Do you find this happening in your workplace?
- Your staff thinks that the network is a useless part of the business and maintenance is a waste of time?
- There are days when staff seem unable to focus on work because the network is so slow?
- Are there employees who think they know what they are doing and try “fixing” IT Related issues?
- Do you find that staff is unproductive because of multiple breaks in network performance?
All of these things can detract from your core business focus. We offer the following services to help keep your business running smoothly:
- We provide the opportunity for you to partner with a team of IT Professionals
- We are aligned with a global group of Nerds, through networking online, focus groups, forums, and chats
- We’ve got a Global hive mindset which helps us collaborate via our communities to resolve any IT Challenge
A True IT Partnership
An IT Partner, Not Provider
We understand why your critical business services are so important to your daily operations. This is why we spend so much time tuning your existing technology to support your business. We built support solutions that rely on 24x7x365 network monitoring. With aggressive preventative maintenance, we ensure optimum network uptime and longevity of your devices.
In the past, the major problem we faced while maintaining IT networks was trying to predict what will fail when. Our Advanced AI based network Monitoring Solutions allow us to monitor and accurately predict system failures with a 95.9% accuracy rate.
With preventative maintenance and robust real-time monitoring of your network and desktop devices, we ensure the reliability and stability of your IT network and all the attached devices.
This solution is so effective that our customers see almost immediate results.
A regularly maintained network means:
- Fewer failures
- Increased productivity
- Reduced support cost
- Reduced security risks
- Zero Network frustration
Get back to focusing on what matters. Run your business and make a healthy profit without having to worry about technology. We run your network so you don’t have to.
IT Support Advantages:
24/7 monitoring of your network allows us to pinpoint and resolve network errors before they cause any major problems or downtime.
Reduced IT Failures
Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner
Reduced Network Downtime
- Through Proactive Maintenance
- Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter
24×7 Advanced Performance Monitoring
24×7 Advanced Performance Monitoring ensures all of the critical network devices that comprise your small business network are healthy and functioning reliably and optimally.
Scheduled Preventative Maintenance
Scheduled Preventative Maintenance ensures that your servers, PCs and other vital network devices function optimally. This improves reliability and security.
Quarterly Network Health Review
Quarterly Network Health Review dedicates time to review reports and issues that are important to the ongoing performance of your network.
Security Management uses properly designed and implemented Anti-Virus and Anti-Spam solutions to keep your business protected
Patch Management ensures all of your Windows servers and PCs have the most up-to-date security and system patches, helping to optimize performance and minimize security risk
Network Operations Contact
Our Network Operations Contact is alerted every time something goes wrong on your network. He is dedicated to your account and is available to assist with all your support needs, delivering support remotely and actively monitoring your systems for critical failure.
In the event of any critical failure, a technician is placed on the network to resolve the issue. If it cannot be resolved remotely, then a technician is dispatched to the premises to give on-site IT support and supply IT services as necessary.
Need More Info? Contact us for more information. Need to speak to someone? Call 082 765 8240. Would you rather chat on WhatsApp: use this number to reach out 076 102 0460. We’re on Telegram, Twitter, Facebook, Google+ and Linkedin.