FAQ

Find answers to your most commonly asked questions. 

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Physically, we only serve the Gauteng Area.  We do however offer international remote support, with our team standing by to help with any number of technical tasks.

We’ve got a team of 27 qualified technicians ready to assist remotely with one manager locally.

We don’t have an office as such.  We travel from client to client, while remote support happens over the internet from anywhere

At the moment in South Africa, we work with payfast.  For international functions we use Stripe, 2Checkout and Paypal

We use Canva to create all of our graphics, we record our videos in OBS, then edit them in blender.

For hosting our website we use Hetzner and for creating the sites, we mostly use WordPress, however, we are very familiar with Wix, Weebly, Woocommerce, WordPress.com, Bigcommerce, Magento, and Shopify.

SEO tools by SEMRush, Ubersuggest and then regular old Microsoft word to create the content and then we use WordPress and SEO to get our website found online.  For Businesses, we go through Citations for Local Listings, we run ads and manage Google and Facebook Ad accounts too.  As you can see, to the bottom right we create and use chatbots to get leads from all of our web properties, they work much better than email contact forms because they’re more engaging.

Got questions about getting your business online or starting an online business?

With experience in all of the major platforms, we can help you quickly get started and making sales within hours of setting up your business.

Knowledgebase

This is a living breathing space that will be updated regularly with content

Analytics

You'll find useful information about setting up your analytics account and how to use goals and measurement tactics

Chatbots

Learn how useful chatbots can be for your business and you may even learn how to code your own right here

Content Management

Content is the lifeblood of every website out there, we'll drop tips and tricks to consistently create content to generate leads

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